Ordering

Each item is handmade and can have slight variations in size and finish. This doesn't affect the quality of the work.
Read our Care Instructions page for detailed information.
Some pieces are made to order. If you can't find what you want, please write to oi@danielleyukari.com

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Shipping

All orders are shipped from Finland.
Free pick up available in Alppiharju - Helsinki.  Send us an email to oi@danielleyukari.com with your order number to arrange a refund of the shipping fee and schedule a pick up time.

Orders can take up to 3 business days to be processed. Domestic and international shipping available through UPS.

UPS Standard        1-5 Business Days
UPS Saver              Next Day to 4 Business Days
UPS Express          Next Day to 3 Business Days

Please note that orders sent to outside of EU countries are subject to custom and duty fees, accordingly to the country of destination. The customer is responsible for reviewing and paying any of these costs to get the order released and delivered to its final destination.

If your item arrives damaged, please email us at oi@danielleyukari.com within 2 days of delivery with images of your damaged piece and package. We will provide a replacement or refund.

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Returns

If you are unsatisfied with your purchase, item can be returned and refunded within 14 days of the delivery date.
Shipping costs are non-refundable and customer pays for any additional shipping costs.
Refunds will be processed once the item arrives and goes through inspection in our studio. Item should be unused, in its original condition.

Please email to oi@danielleyukari.com within 14 days of the delivery date to arrange the return.